Each player in the lobby has a different color of his sign. Here it is the explanation:
We think that is not respectful to quit a game while it is not ended. For this reason we created a system able to track how often a player quits a game. If a player does it too often, his color becomes black. The system is unable to recognize a player that voluntarily quits and one that disconnects for connections issues. Our customer care will never provide any information about our system. The only thing you need to know is that if you are black, you need to complete some games in order to go back to your original color.
Playing matches you can earn points if you win but also if you lose. Points are earned in two different ways: doing something in the game (like be the first to complete phase 1 or win the jackpot and so on) and gaining money. At the end of the game if you are game winner all the points you gained in the game are accumulated in your ranking. And the weekly winner of the ranking can even participate to the prize wheel.
If you need support please contact our customer care.